What is Professional Service?
Professional service is a term used to describe a service that is provided by trained and experienced professionals. This type of service is characterized by a high level of expertise and professionalism, and is often associated with specialized fields or industries.
What’s the opposite of Professional Service?
Professional service is often contrasted with non-professional service, which is provided by individuals who do not have the necessary training or qualifications. Non-professional service is typically associated with less complex or specialized tasks, while professional service is associated with more complex or specialized work. For example, you can think of tier-0 or even tier-1 support as a non-professional service.
How does CtiPath provide High Touch Service?
CtiPath services are designed to be professional.
CtiPath provides professional service through the appropriate training and certifications related to each role. Furthermore, we only assigned experienced engineers as the customer’s resource engineer. This engineer has tier 2 or higher experience, and will know the customer’s technical environment, culture, and staff. We will not make you wade through several layers of engineers and help desk personnel before you reach someone who can help.
Perhaps one of the best confirmations of CtiPath’s professional services came from one of our customers who said, “I am almost certain that without CtiPath’s expertise, our projects would have proved far more difficult to achieve. As a result, CtiPath has been the go-to vendor for us.”
What do our customers say?
CtiPath consistently performs above expectations. Their personalized service sets them apart from other vendors. I couldn’t imagine operating without CtiPath.
CtiPath has provided innovative solutions to meet our business needs. CtiPath’s staff is courteous and professional when interacting with our personnel.
I am almost certain that without CtiPath’s expertise, our projects would have proved far more difficult to achieve. As a result, CtiPath has been the go-to vendor for us.
CtiPath’s team feels more like an extension of our staff rather than entirely different company. So my comfortability level with CtiPath is very high.
Once again A BIG THANK YOU! CtiPath really came through for us.
Thanks to CtiPath for their focus on our issue! This functionality is major step forward in us realizing our new workflow models.
CtiPath made sure we were comfortable with the program and configured the system to our unique needs. CtiPath made the transfer seamless for both us and our customers.