CtiPath | Contact Center, Generative AI / Machine Learning (AI/MLOps) & Cloud Service Provider

Our Solutions

Contact Center Solutions

Your contact center can often be the primary pain point for customer service interaction. CtiPath can help improve all experiences related to your contact center.

AI/MLOps Solutions

The requirements for Enterprise-Ready Generative AI and Machine Learning cannot be satisfied with an off-the-shelf product or service.We provide a customized, layered approach to meet the unique needs of your organization.

Cloud Solutions

The scalability, reduced cost, and security of the cloud is very attractive to most companies. But how can you know that your migration will go smoothly? CitPath can assist you as you move your applications to the cloud.

Our Services

LightRep Services

Because CtiPath works hard to give assistance in traversing the rapidly changing IT and telephony landscape, we have designed the LightRep Suite of Services. It’s tailored specifically for small/medium businesses.

LightRep Services includes cloud, phone, agent, messenger, connector and support services. Our goal? Taking Enterprise-sized company feature sets, and adapting them to fit small/medium business needs.

Testimonials

CtiPath consistently performs above expectations. Their personalized service sets them apart from other vendors. I couldn’t imagine operating without CtiPath.

J.F.

CtiPath has provided innovative solutions to meet our business needs. CtiPath’s staff is courteous and professional when interacting with our personnel.

K.T.

I am almost certain that without CtiPath’s expertise, our projects would have proved far more difficult to achieve. As a result, CtiPath has been the go-to vendor for us.

S.S.

CtiPath’s team feels more like an extension of our staff rather than entirely different company. So my comfortability level with CtiPath is very high.

D.H.

Once again A BIG THANK YOU! CtiPath really came through for us.

D.L.

Thanks to CtiPath for their focus on our issue! This functionality is major step forward in us realizing our new workflow models.

J.T.

CtiPath made sure we were comfortable with the program and configured the system to our unique needs. CtiPath made the transfer seamless for both us and our customers.

M.P.